Privacy Policy

Privacy Policy

Deart Istanbul Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or place an order with us.

Data Controller

Deart Istanbul Ltd.
Türkiye is registered in Istanbul.

Registered Office:
Fetih, Eski Çiftlik Yolu Cd 51/B, 34704 Ataşehir/İstanbul

Email: info@deartistanbul.com

Personal Data We Collect

We may collect the following personal data:

Information you provide directly

• Name, email address

• Shipping and billing address

• Order details and purchase history

• Account login information (if an account has been created)

• Messages sent to our customer support team

Information collected automatically

• IP address and general location data

• Browser and device information

• Website usage and interaction data

• Cookie identifiers

How do we collect data?

We collect personal data in the following ways:

• Payment and account record

• Contact and support forms

• Email communications

• Cookies and similar technologies

How We Use Your Data

We use your personal data for the following purposes:

• Process and deliver orders.

• Provide customer support and communicate order updates.

• Manage returns, refunds, and exchanges.

• Improve the website's functionality, security, and performance.

• Prevent fraud and unauthorized transactions.

• We will only send marketing communications when permitted and according to your preferences.

• Complying with legal and regulatory obligations

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• performance of the contract

• legitimate commercial interests

• Your consent (where required)

• Compliance with legal obligations

payments

Payments are processed securely through authorized payment service providers. We do not store your complete payment card information on our servers, and we do not have direct access to your card details.

Sharing Your Data

We may only share your personal data with the following parties when necessary:

• Shipping and logistics partners

• Payment service providers

• Website hosting, analytics, and customer support service providers

• legal or regulatory authorities where required by law

We do not sell your negative personal data.

International Data Transfers

Where personal data is transferred outside the United Kingdom or the European Economic Area, we ensure that the necessary security measures are taken in accordance with applicable data protection laws.

Cookie

We use cookies and similar technologies for the following purposes:

• Enable the basic functions of the website.

• Remember user preferences.

• Analyze website usage and improve performance.

You can manage cookies through your browser settings. Disabling cookies may affect some features of the site.

Marketing Communication

You may only receive marketing communications from us if it is legally permissible. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@deartistanbul.com . .

Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. While no online system is completely secure, we continuously review and improve our security practices.

Data storage

We retain personal data only for as long as it is necessary to fulfill the purposes stated in this policy, comply with legal requirements, and resolve disputes.

Your rights

Depending on the applicable laws, you may have the following rights:

• Access to your personal data

• Request that the incorrect data be corrected.

• Request the deletion of your data.

• Restricting or objecting to certain actions

• Withdraw your consent where appropriate.

• Request a copy of your data (data portability)

To exercise these rights, please contact us at info@deartistanbul.com .

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies separately.

Changes to this Policy

We may update this Privacy Policy from time to time. The most current version will always be found on this page.

Last Update:
December 23, 2025