Shipping and Delivery
Shipping and Delivery
Dear Istanbul products are handmade and carefully packaged to protect delicate surfaces during shipping. Shipping options, fees, and estimated delivery times will be shown at checkout, depending on your destination.
Processing Time (Order Preparation)
All orders are prepared within 1-2 business days.
Estimated Delivery Times (After Shipment)
Delivery times vary depending on the destination and carrier. The estimates below include delivery time only (processing time is not included):
Türkiye: 1-2 business days
United States: 1-3 business days
United Kingdom: 1-3 business days
Canada: 1-3 business days
UAE, Saudi Arabia, Qatar, Kuwait, Egypt, Bahrain, Jordan, Lebanon: 2-5 business days
Shipping Costs
Shipping costs are calculated at checkout. Any current promotions or thresholds will also be displayed at checkout.
Customs Duties and Taxes
International shipments may be subject to customs duties and local taxes. These charges are assessed by local authorities and are the responsibility of the customer unless otherwise stated.
Address Accuracy
Please ensure your shipping address and contact information are correct. If an address update is necessary, please contact us at info@deartistanbul.com as soon as possible.
Damaged Packages
If your package appears damaged upon delivery, please take photos and contact us within 48 hours at info@deartistanbul.com so we can assist you quickly.
